Support Documentation

Welcome to the new and improved Digital Signage Solutions (DSA) Cloud interface! Whether you are setting up your digital signage network for the first time or migrating to our updated dashboard, managing your devices has never been easier.

In this first tutorial, we walk you through the foundational steps of getting your network online. You will learn how to access the Admin Settings, find your 16-digit License Code(s), and create customized locations for your screens. By assigning specific playlists and configuring default settings for each location, you can ensure your content plays exactly where and how you want it the moment a new player registers.

Key Features

• Modernized Dashboard: Enjoy a clean, at-a-glance view of your total players, gallery storage, and active playlists as soon as you log in.

• Centralized License Management: View your 16-digit License Code(s), their status, expiry dates, and number of available players.

• Custom Location Mapping: Create highly organized networks by assigning unique Location Codes and Names to specific groups of screens.

• Default Start-up Content: Automate your workflow by assigning specific playlists or templates to play automatically the first time a player connects to a new location.

• Advanced Player Configurations: Preset default behaviours for new screens directly from the location menu, including toggles for:

  • Energy Saving

  • Settings Lockout

  • Enable Interaction

  • Proof of Play tracking

  • Custom Reboot Schedules
    

Step 1: Accessing the New UI and Adding a License

1. Log In: Navigate to the DSA Cloud portal. If you are on the legacy login screen, here you can click the Try the New User Interface button. Enter your email and password, then click Login.

2. Navigate to Settings: From your new Dashboard, look to the top right corner of the screen and click the cog icon to access Admin Settings.

3. Open License Management: In the left-hand menu, ensure you are on the License Management tab. Here, you can view and manage your active licenses.

4. Submit Code: A popup window will appear. Enter your unique 16-digit license code into the text box and click Add. Your new license will now appear in the License Management list, showing its active status, valid dates, and available player slots.

Step 2: Creating a New Location

1. Navigate to Location Management: In the left-hand menu under Admin Settings, click on Location Management.

2. Add a Location: Click the green + Add button on the right side of the screen to create a new location for your screens.

3. Assign a License: In the popup window, click the License Code dropdown at the top left and select the 16-digit code you just added.

4. Name Your Location: Choose a unique Location Code (e.g., 1234) and type it in. Then, assign a clear Location Name (e.g., Example 1) so you can easily identify it later.

5. Set Player Limits: Use the Max field to set the maximum number of players allowed to connect to this specific location.

6. Assign Start-up Content: Under the Start-up Content section, use the dropdowns to select whether you want a Playlist or Template to play upon registration, and choose the specific file (e.g., “default”) from your library.

7. Configure Player Defaults (Optional): At the bottom of the window, you can toggle default settings for newly registered players connecting for the first time. Options include Player On, Settings Lockout, Enable Interaction, Proof of Play, Energy Saving, and Reboot Schedule.

8. Save and Confirm: Click the green Save button in the bottom right corner. A popup will appear at the top confirming “Location Added Successfully!”.

9. Close the Window: Click the X in the top right corner to close the setup window.